Privacy Policy

1. Information We Collect

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We may collect the following types of information:

 

• Personal Information: Name, phone number, email address, billing address, and payment details.

• Service Information: Property addresses, service requests, schedules, and related details.

• Website Data: IP addresses, browser type, and usage data collected through cookies or analytics tools.

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2. How We Use Your Information

 

We use the information we collect for purposes such as:

 

• Providing property services you request.

• Responding to inquiries, questions, and support needs.

• Sending invoices, receipts, and payment confirmations.

• Improving our services and customer experience.

• Complying with legal and regulatory requirements.

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3. How We Share Information

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We do not sell or rent your personal information. We may share information only when necessary:

 

• With trusted third-party vendors (e.g., payment processors) who help us deliver services.

• If required by law, court order, or government authority.

• To protect our rights, safety, or property.

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4. Data Security

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We implement industry-standard security measures to protect your personal information. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

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5. Cookies & Tracking

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Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings, but some features may not function properly.

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6. Your Rights

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Depending on your location, you may have rights such as:

 

• Accessing, correcting, or deleting your personal information.

• Opting out of marketing communications.

• Requesting restrictions on certain data uses.

 

To exercise your rights, please contact us at the email below.

 

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7. Children’s Privacy

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Our services are not directed toward children under 13, and we do not knowingly collect information from children.

 

 

 

8. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

 

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9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

 

Excellence Property Services

Email: info@excellencepropertyllc.com

Phone: (978) 416-3168

Address: 6 Edmond st. Methuen, MA 01844