Terms & Conditions

Effective Date: [09/16/2025]

 

These Terms and Conditions (“Terms”) govern the use of services provided by Excellence Property Services LLC (“we,” “our,” or “us”). By hiring our services, you (“Client,” “you,” or “your”) agree to these Terms.

 

 

 

1. Services

 

 

Excellence Property Services LLC provides professional interior and exterior cleaning services, including but not limited to:

 

• Residential and commercial cleaning

• Property maintenance support

• Specialized cleaning projects

 

 

The scope of services will be confirmed in writing or through a service agreement.

 

 

 

2. Quotes and Estimates

 

 

• All quotes are provided based on the information given by the Client.

• Final pricing may vary if additional services are requested or if the scope of work changes.

• Estimates are valid for [X days] from the date issued.

 

 

 

 

3. Payments

 

 

• Payment is due upon completion of services unless otherwise agreed in writing.

• We accept [insert accepted payment methods: e.g., cash, credit card, electronic transfer].

• Late payments may be subject to a [3%] late fee after 3 months.

 

 

 

 

4. Cancellations and Rescheduling

 

 

• Cancellations must be made at least [24/48] hours in advance.

• Cancellations made with less than the required notice may incur a fee of $100.

• We reserve the right to reschedule services due to unforeseen circumstances (e.g., severe weather, emergencies).

 

 

 

 

5. Client Responsibilities

 

 

The Client agrees to:

 

• Provide access to the property at the scheduled service time.

• Ensure that utilities (water, electricity, etc.) are available where required.

• Secure valuables and fragile items before cleaning.

• Notify us of any special cleaning instructions or sensitive surfaces.

 

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6. Liability and Limitations

 

 

• We take great care in our work but are not responsible for pre-existing damage, normal wear and tear, or defects in property materials.

• We are not liable for damage caused by unstable structures, unsafe conditions, or failure to disclose necessary information.

• Our liability is limited to the cost of services provided.

 

 

 

 

7. Health and Safety

 

 

• We comply with applicable health and safety laws.

• We reserve the right to refuse service if the environment is unsafe or hazardous to our staff.

 

 

 

 

8. Service Guarantee

 

 

We strive for customer satisfaction. If you are not satisfied with our services, please notify us within [24/48] hours, and we will make reasonable efforts to address the issue.

 

 

 

9. Termination

 

 

Either party may terminate services with written notice. The Client remains responsible for payment of all services rendered up to the termination date.

 

 

 

10. Privacy

 

 

Your personal information will be handled in accordance with our Privacy Policy.

 

 

 

11. Governing Law

 

 

These Terms are governed by the laws of the state of [Insert State], without regard to conflict of law principles.

 

 

 

12. Contact Information

 

 

If you have questions about these Terms, please contact us at:

 

Excellence Property Services LLC

Email: info@excellencepropertyllc.com

Phone: (978) 416-3168

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